Shipping Policy

At VELOX, we're committed to getting your watch to you quickly and reliably. Here's everything you need to know about our shipping process.

Free Express Shipping:

We offer free express shipping on all orders Australia-wide. No minimum order required.

Processing Time:

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery:

Once shipped, you can expect to receive your order within 7-12 business days Australia-wide. You will receive a tracking number via email once your order has been dispatched.

Order Tracking:

All orders include tracking. You can track your order using the tracking number provided in your shipment confirmation email.

Delivery Issues:

If you experience any issues with delivery or your order does not arrive within the estimated timeframe, please contact us through our Contact page and we'll be happy to assist you.

Contact Us:

For any questions about our shipping policy, please contact us through our Contact page.